A: No, acts of nature are not covered under the product warranty. However, check your homeowner insurance. These policies often cover damage due to acts of nature.

A: No. Only Wayne-Dalton remotes will work with a Wayne-Dalton opener.

A: Weak batteries in your wireless accessories are the probable cause. Replace batteries in both Photoelectric Sensors and in the Wall Station.

A: 1) Unplug other garage door openers or any signal transmitting devices in the garage. 2) Be sure the green LED is solid before flashing during Step 2 of Changing Transmitter Code.

A: You can program up to four garage door openers per Keyless Entry Pad.

A: You can only program one Keyless Entry Pad per unit.

A: The plastic rail guide is used to ensure that the rails are level. If it is missing, you may use any similar tool. However, the illustration of the plastic rail guide is not drawn to scale in your manual and may be located by looking for a smaller unit.

A: Pull the red Emergency Release Cord to disconnect the chain latch from the Trolley. If it does not disconnect, lift the chain latch off the Trolley and pull the red cord.

A: Measuring from the bottom of the chain to the rail, the chain should be approximately 5/8 inches above the rail.

A: We use 22 gauge wires in our units. Using a different gauge of wire could disturb the proper operation of your unit.

A: These settings allow you to control the Vibration Sensitivity Jumper Switch in the Emitter (Red LED). A=Most Sensitive, B=Normal, C=Least Sensitive. The benefit of the C setting is longer battery life.

A: You can remove the plastic tie from the chain after you verify the rails are aligned (see Rail Assembly, Step 6.) Make sure that the chain is on the sprocket at the motor head.

A: Extreme changes in outside temperature shorten a bulb's life, and excess vibration can cause the thinner filament of regular bulbs to burn out quickly. Try using a rough service bulb (for vibration) or a refrigerator bulb (for cold weather conditions).