Product Support

For troubleshooting, warranty repair, product documentation, garage door information or for products not featured on WayneDaltonStore.com, please contact the manufacturer – Wayne-Dalton at (866) 599-4997.

Sales/Pre-Purchase Questions

Have questions before you buy? WayneDaltonStore.com has friendly Customer Service Representatives ready to take your call. We will assist you for as long as it takes to get your questions answered. Please contact our knowledgeable Sales Team online using the form provided below, or call us toll-free at (866) 540-3311 Monday through Friday, 8:30am to 6:00pm CST.

Paying for your Purchase

We accept VISA, MasterCard, American Express and Discover, as well as check/debit cards that display the Visa or MasterCard logo.

If you prefer to pay by check or money order, our Customer Service staff will be happy to take your order by phone. Receipt and confirmation of funds are required before processing.

Credit Card Issues

Try these helpful tips:

Enter your account number without dashes or spaces.
Double check the card type, account number, security code and expiration date you entered.
Your billing address must match the address associated with your credit card.
If your card is new or recently reissued, make sure it has been activated.
If everything seems to be correct, call the card issuer's customer service number. Your credit card company may need to speak with you before they authorize your purchase.

Contact Us Online

If you are still having trouble using our store, please let us know.
We respond to requests in the order they are received, and will contact you within 24 hours.

*Be sure to include your order number if you are having trouble with a specific purchase.